Your satisfaction is our priority

At TrueNorth Goods, we stand behind every product we offer because each one is carefully selected to solve real problems and make everyday life easier — not to create unnecessary hype.

To ensure you can shop with confidence, we offer a risk-free 90-Day Money-Back Guarantee on eligible purchases.

Try our products at home, in real life. If they don’t meet your expectations, we’ll make it right.

What Our Guarantee Covers

• One-time purchases:
  Covered for 90 days from the date of delivery.
  If the product didn’t meet your expectations, simply reach out to us and we’ll guide you through the refund process.

How to Request a Refund

• Email us at contact@tngoods.shop or reach out through our Contact Form
• Include your order number and a brief explanation of your experience
• Once reviewed and approved, your refund will be processed promptly

No unnecessary delays. No pressure. No complications.

Why We Offer This Promise

We believe trust is built through transparency and fairness. Our 90-day guarantee gives you enough time to properly evaluate a product and decide whether it truly fits your needs.

At TrueNorth Goods, we’re committed to offering products we believe in — and backing them with policies that respect our customers. That same commitment guides every decision we make, from product selection to customer support.